24/7 Signia Assistant is the smart new way to better address your patients’ needs. It acts as an extension of yourself so you can see the challenges they experience in their daily life. It also supports them in optimizing their hearing experience with confidence, as 93% of hearing aid wearers say the Assistant boosts their confidence to rely on their hearing aids and lets them feel more in control of their hearing success.¹
Via the Signia app on your patients’ smartphone – available for both iOS and Android – the advanced artificial intelligence of 24/7 Signia Assistant supports them around the clock in the form of intuitive text-based dialogue. Easy to use, it offers small sound adjustments when needed and how-to videos to answer handling questions. All they need is their Signia X or AX hearing aids² and the app.
The 24/7 Signia Assistant is a highly intelligent system that is inspired by the way the human brain’s neural network solves challenges. It learns from every interaction, conducted completely anonymously. With its live artificial intelligence deep neural network, the Assistant ensures that the end-user always gets the best possible solution for any given situation, always tailored to their specific needs and preferences.
This marks a revolution in hearing care, moving from assumptions to data-driven knowledge and away from a one-size-fits-all approach to precisely tuned hearing for every individual.
As a result, 93% of 24/7 Signia Assistant users regard it as a meaningful innovation that raises their satisfaction with their hearing aids in difficult listening situations.¹ In this way, the Assistant delivers the next level in modern optimized care.
When getting fitted with hearing aids for the first time, there’s a lot of information to take in. Many new wearers feel insecure in handling and cleaning their devices when they get home. Some even stop using the hearing aids if a problem occurs. As a result, you can often find yourself repeating information and instructions during follow-up appointments.
The 24/7 Signia Assistant resolves these issues brilliantly. It provides your patients with easy answers to all questions on handling, including showing them helpful videos in the app that are relevant to their specific device. In this way, people get the support they need during the entire onboarding process and you can spend the time at follow-up appointments more effectively.
By providing tailored settings specific to each individual, the 24/7 Signia Assistant increases the benefit of the hearing aids, according to 87% of wearers.¹ Strongly perceived as a meaningful innovation, the Assistant also drives sales because an overwhelming 87% of consumers would choose hearing aids with such an assistant when buying new devices.¹
After using the 24/7 Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend. Only Signia offers such a comprehensive and convincing solution, making the Assistant a great differentiator for your business.¹
¹ Hoydal EH, Fisher R-L, Wolf V, Branda E, Aubreville M. Empowering the wearer: AI-based Signia Assistant allows individualized hearing care. Hearing Review. 2020;27(7):22-26.
² Not compatible with Silk X
With the 24/7 Signia Assistant you can:
The 24/7 Signia Assistant can apply solution to common issues by changing the following parameters of the first program of the hearing aids:
There are several reasons why the 24/7 Signia Assistant might not be available:
Yes, you need to connect the devices to Connexx, then go to the configuration page; there’s a checkbox for activating the 24/7 Signia Assistant for previously fitted devices (pre-Signia Assistant).
If you’re using TeleCare, please ask your local contact how this can be utilized.
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