Signia Assistant är det smarta nya sättet att bättre tillmötesgå dina patienters behov

Imagine being able to accompany your client every single step of their hearing journey outside your office?
Now you can – with the revolutionary Signia Assistant.

Signia Assistant is the smart new way to better address your clients’ needs. It acts as an extension of yourself so you can see the challenges they experience in their daily life. It also supports them in optimizing their hearing experience with confidence, as 93% of hearing aid wearers say the Signia Assistant boosts their confidence to rely on their hearing aids and lets them feel more in control of their hearing success.¹

Via the Signia app on your clients’ smartphone – both iOS and Android – the revolutionary artificial intelligence of Signia Assistant supports them 24/7 in the form of intuitive text-based dialogue. Easy to learn, it offers small sound adjustments when needed and how-to videos to answers handling questions. All they need is their Signia Xperience hearing aids² and the app.

Världens första djupa neurala nätverk för hörapparater

Signia Assistant är ett mycket intelligent system som inspirerats av hur den mänskliga hjärnans neurala nätverk löser problem. Den lär sig genom varje interaktion, vilket sker helt utan att användaren märker något. Med sitt djupa neurala nätverk med artificiell intelligens ser assistenten till att slutanvändaren alltid får den bästa möjliga lösningen i varje given situation, alltid skräddarsydd utifrån hans eller hennes specifika behov och preferenser.


Detta innebär en revolution för hörselvården, som går från antaganden till datadriven kunskap och bort från förhållningssättet ”one-size-fits-all” till exakt justerad hörsel för varje individ.

Resultatet är att 93 % av alla som använder Signia Assistant ser det som en meningsfull innovation som ökar nöjdheten med deras hörapparater i svåra hörsituationer.¹ Därmed innebär Signia Assistant nästa nivå i den moderna, optimerade vården.

Full transparency and integration in the Connexx fitting software

In Connexx, you are able to see all the adjustments that the Signia Assistant made since your last session. Soon you will also be able to see details about each specific interaction: The situation your client was in at a particular date and time, the issue that required assistance, and the solution implemented by the Assistant.
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A game-changing solution

By providing tailored settings specific to each individual, Signia Assistant increases the benefit of the hearing aids, according to 87% of wearers.¹ Strongly perceived as a meaningful innovation, the Signia Assistant also drives sales because an overwhelming 87% of consumers would choose hearing aids with such an assistant when buying new devices.¹

After using the Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend. Only Signia offers such a comprehensive and convincing solution, making Signia Assistant a great differentiator for your business.¹


¹ Hoydal EH, Fisher R-L, Wolf V, Branda E, Aubreville M. Empowering the wearer: AI-based Signia Assistant allows individualized hearing care. Hearing Review. 2020;27(7):22-26
² Not compatible with Silk X

Signia Assistant
Your smart solution for more satisfied customers

With the new Signia Assistant you can:

  • Make your clients feel in control and confident that they can get support 24/7
  • Increase your client satisfaction and conversion rate with the power to address new and experienced hearing aid wearers’ needs more accurately
  • Increase the quality of follow-up appointments through a new level of real-world usage insights
  • Fine-tune with ease by seeing exactly how your clients choose to personalize their hearing experience
  • Free up your time by reducing the amount of avoidable return visits through easy guidance and minor adjustments
To enjoy all these benefits, encourage your clients to use the Signia app – it’s a small effort to ensure a big reward for you and for them.

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FAQs Signia Assistant

All Signia Xperience hearing aids with Bluetooth.  
Yes.  The Signia Assistant available for all performance levels

The Signia Assistant can apply solution to common issues by changing the following parameters of the first program of the hearing aids:

  • Own Voice Processing
  • Dynamic Soundscape Processing (DSP)
  • Gain/Compression

Yes.

There is a reset button for both you in Connexx and for the wearer in the app. This reverts the settings back to the original hearing aid fitting. To know more, please check the “Signia Assistant How-To” document available for download on this page.

There are several reasons why the Signia Assistant might not be available: 

  • Your client doesn't have an Xperience hearing aid with Bluetooth paired with the app.
  • Signia Assistant is not available in your country (please contact your Signia representative to know which countries Signia Assistant is available in).
  • Hearing aids were fitted before Signia Assistant was released (If this is the case, see Q7).

Yes, you need to connect the devices to Connexx, then go to the configuration page; there’s a checkbox for activating the Signia Assistant for previously fitted devices (pre-Signia Assistant).

If you’re using TeleCare, please ask your local contact how this can be utilized.

No. The processing power and neural network is hosted online, and there is not an offline solution. This also ensures that the knowledge encapsulated in it is always up to date. 
Yes, with the natural limitations in terms of tools for a monaural fitting.  
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