Signia Assistant and smartphone

Welcome to Signia Assistant

Now with natural language guidance and troubleshooting

Your clients live life outside the clinic. So when something doesn’t sound or feel quite right, they don’t want to wait for an appointment or search through menus and manuals. They want reassurance and support there and then.

With Signia Assistant, the wearer can just talk to it - in natural language - and get the help they need to quickly and easily adjust the sound in that moment. This supports professional care between appointments, which translates to support professional care rather than replace it. It translates to fewer unnecessary visits and wearers who feel supported between visit.

The next-generation hearing assistant

How Signia Assistant in the Signia One App supports your clients in the moment:

• Enables natural-language troubleshooting – your clients simply talk to it and it guides them through the steps or points them to the right place for help.
• Instant support: walking users through conversational troubleshooting, or applying safe, clinically bounded audiological adjustments via a guided fine-tuning flow.
• Works alongside Acoustic Intelligence™ as a helpful companion that keeps wearers supported and independent between appointments.

93% of Signia Assistant users regard it as a meaningful innovation that raises their satisfaction with their hearing aids in difficult listening situation¹
women holding phone with Signia App
Woman working with Connexx fitting software / Signia Assistant on her notebook

Full transparency and integration in the Connexx fitting software

In Connexx, you are able to see all the adjustments that the Signia Assistant made since your last session. You can view details about each specific interaction: The situation your client was in at a particular date and time, the issue that required assistance, and the solution implemented by the Assistant.
Discover Connexx

Confidence from day one

First fittings can be overwhelming. Many new wearers leave the clinic unsure about handling or cleaning their devices. Some even stop wearing them when small issues come up, leaving you to repeat the same instructions at follow-ups. Signia Assistant solves this by providing tailored settings specific to each individual.

• In this way, 87% of wearers say it increases the benefit of the hearing aids.¹
• Strongly perceived as a meaningful innovation, the Signia Assistant also drives sales because an overwhelming 87% of consumers would choose hearing aids with such an assistant when buying new devices.¹
• After using the Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend.

Only Signia offers such a comprehensive and convincing solution, making Signia Assistant a great differentiator for your business.

¹ Hoydal EH, Fisher R-L, Wolf V, Branda E, Aubreville M. Empowering the wearer: AI-based Signia Assistant allows individualized hearing care. Hearing Review. 2020;27(7):22-26
Woman using Signia Assistant app

Signia Assistant Your smart solution for more satisfied customers

With the Signia Assistant you can:

  • Make your clients feel in control and confident that they can get support 24/7
  • Increase your client satisfaction and conversion rate with the power to address new and experienced hearing aid wearers’ needs more accurately
  • Increase the quality of follow-up appointments through a new level of real-world usage insights
  • Fine-tune with ease by seeing exactly how your clients choose to personalize their hearing experience
  • Free up your time by reducing the amount of avoidable return visits through easy guidance and minor adjustments
To enjoy all these benefits, encourage your clients to use the Signia One App – it’s a small effort to ensure a big reward for you and for them.
Phone and smart watch with Signia One app

Signia One App

For Signia MaX hearing aids
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