Signia Assistant: Enhancing Human Performance with Artificial Intelligence (AI) 

When getting fitted with hearing aids for the first time, some wearers may feel overwhelmed because there’s a lot of information to take in. While this is a natural reaction, your instinct as a hearing care professional is to want to help your patients through the process of wearing new hearing aids for the first time. 

Imagine being able to accompany your patients during every single step of their hearing journey. Now you can – with the revolutionary Signia Assistant.

The Signia Assistant acts as an extension of yourself so you can see the challenges your patients experience in their daily life. It also supports them in optimizing their hearing experience with confidence, as 93% of users stated that Signia Assistant improved their satisfaction for listening in difficult situations.¹

By downloading and using the Signia App – available in both iOS and Android – your patients have access to the revolutionary artificial intelligence (AI) of the Signia Assistant. The Signia Assistant supports them around the clock in the form of intuitive text-based dialogue. It’s easy to use, offers small sound adjustments when needed, and provides how-to videos. All they need is their Signia Augmented Xperience (AX) or Signia Xperience (X) hearing aids² and the app.

The World’s First Live Deep Neural Network AI for Hearing Aids

The Signia Assistant is a highly intelligent system that is inspired by the way the human brain’s neural network solves challenges. It learns from every interaction, conducted completely anonymously. With its live deep neural network, the Signia Assistant ensures that your patients get the best possible solution for any given situation, consistently tailored to their specific needs and preferences.

This marks a revolution in hearing care, moving away from assumptions and a one-size fits all approach, towards data driven knowledge and precisely tuned hearing aids for every individual. As a result, 93% of Signia Assistant users regard it as a meaningful innovation that raises their satisfaction with their hearing aids in difficult listening situations.¹ In this way, the Signia Assistant delivers the next level in modern optimized care.

Full Transparency and Integration in the Connexx Fitting Software

In Connexx, you can see all the adjustments that the Signia Assistant made since your last session. You can also view details about each specific interaction. This includes the current status of the hearing aids, the issue that required assistance, and the solution implemented by the Assistant.

A Game-Changing Solution!

As mentioned before, there’s a lot of information to take in during the first hearing aid fitting. Many new wearers may feel lost when it comes to handling and cleaning their devices once they are home with them. Some even stop using the hearing aids if a problem occurs. As a result, you can often find yourself repeating information and instructions during follow-up appointments.

The Signia Assistant resolves these issues. It provides your patients with easy answers to all questions on handling their hearing aids, offering helpful videos in the app that are relevant to their specific device. This way, people get the support they need during the entire onboarding process, and you can spend the time at follow-up appointments more effectively.

By providing tailored settings specific to each individual, the Signia Assistant increases the benefit of the hearing aids, according to 87% of wearers.¹ Strongly perceived as a meaningful innovation, the Signia Assistant also drives sales because an overwhelming 87% of consumers would choose hearing aids with such an assistant when buying new devices.¹

After using the Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend. Only Signia offers such a comprehensive and convincing solution, making Signia Assistant a great differentiator for your business.¹

Your Smart Solution for More Satisfied Patients

With the Signia Assistant you can:

  • Make your patients feel in control and confident with 24/7 support.
  • Increase your patient satisfaction and conversion rate with the power to address the needs of new and experienced hearing aid wearers more accurately.
  • Increase the quality of follow-up appointments through a new level of real-world usage insights.
  • Fine-tune with ease by seeing exactly how your patients choose to personalize their hearing experience.
  • Free up your time by reducing the amount of avoidable return visits through easy guidance and minor adjustments


To enjoy all these benefits, encourage your patients to use the Signia App – it’s a small effort to ensure a big reward for you and for them.

¹ Hoydal, Fisher, Wolf, Branda, Aubreville: Empowering the wearer: AI-based Signia Assistant allows individualized hearing care (Hearing Review 2020;27(7):22-26)

² Not compatible with Silk X

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