Signia app

All your clients' needs, all together

Simpler all round, more convenient for all, the Signia app combines all Signia’s existing apps into one unified environment for all the user’s needs. And because it includes the Signia Assistant and TeleCare, it integrates seamlessly into your fitting process, making it easier for your customers to get instant support when needed and to stay in touch with you when they are away from your premises. The result is a faster, more precise fitting process – streamlining your work, satisfying your customer.

A more personal world for all

With the new Signia app, you can provide your customers with more direct, more individual support and tailor their hearing aids to their personal requirements.

Providing your clients with all the usability they’ve come to expect from smartphone apps couldn’t be simpler. The Signia app integrates all the functionalities of the previous apps, including connectivity, remote control, the Signia Assistant and TeleCare and TeleCare into one unified app.

Users can discreetly control their devices while streaming their favorite music and TV programs directly into their ears as well, while TeleCare lets you stay closer to them and provide help, even when they’re on the go. Everything in one place for greater convenience and ease of use.

Furthermore, thanks to the Signia app’s completely new and modern user interface, your customers will enjoy easy handling and usability.

 

The new and revolutionary Signia Assistant
Your smart solution for more satisfied customers

Via the Signia app on your clients’ smartphone the revolutionary artificial intelligence of Signia Assistant supports them 24/7 in the form of intuitive text-based dialogue. Easy to learn, it offers tailored sound adjustments when needed and how-to videos to answers handling questions. All they need is their Signia Xperience hearing aids and the app.

After using the Signia Assistant and experiencing its benefits, 8 out of 10 people would recommend trying hearing aids with the Signia Assistant to a friend. Only Signia offers such a comprehensive and convincing solution, making Signia Assistant a great differentiator for your business.¹

Signia Assistant:

  • Tailored sound adjustments
  • Answers to handling questions and solutions to minor issues
  • Support 24/7

¹ Hoydal EH, Fisher R-L, Wolf V, Branda E, Aubreville M. Empowering the wearer: AI-based Signia Assistant allows individualized hearing care. Hearing Review. 2020;27(7):22-26.

Discover Signia Assistant

Mask Mode feature to help hearing aid users understand people who wear a face mask

A special button in the Signia app revolutionizes people’s hearing experience during the COVID-19 pandemic and shows how we continuously translate new insights into technological innovations that enhance hearing performance.
Read more

Functionality at a glance

Signia Assistant

Your smart solution for more satisfied customers

Mask Mode

Helps hearing aid users understand people who wear a face mask

Remote control

  • Hearing program and volume control
  • Sound Balance Adjustment
  • Continuous monitoring of the hearing aid's connection and battery status

Directional hearing

360° Spatial Configurator for individual adjustment of directionality

Connectivity and streaming

  • Easy management of audio streaming accessories (e.g. StreamLine TV, StreamLine Mic)
  • Volume level control while streaming
  • Adaptive streaming volume

TeleCare: Full live remote tuning

Set virtual appointments for the precise remote adjustment of the hearing aids

TeleCare: CareChat

Real-time contact with your customers via text message, voice call or video call

TeleCare: Hearing lessons

Convenient and interactive lessons to improve the hearing experience of your customers

TeleCare: Satisfaction rating

Intuitive monitoring of your customers’ daily satisfaction

Download now:

Signia app

Personalise your hearing experience

Learn how to use the Signia app

FAQs Signia app

The Signia app is freely downloadable in the Apple App Store and Google Play Store of all compatible iOS and Android devices.
The Signia app is compatible with the complete Signia hearing aid portfolio except Fun and Fast.
The Signia app is compatible with most of the Android (Android 7.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. You will find the list of the recommended Android devices for the optimal app stability on the  Device Compatibility website.

Using the Signia app, you can:

  • Change the hearing program and microphone volume level;
  • Adjust the sound balance (basses and trebles)
  • Adjust the Tinnitus therapy signal (if available)
  • Adjust the directionality of the hearing aid microphones individually by using the 360° Spatial Configurator
  • Manage you audio streaming devices (e.g. StreamLine TV, StreamLine Mic, CROS devices, etc) and control their volume discreetly.
  • Stay in closer contact with your hearing care professional and get individual remote support via TeleCare (a prior activation by your hearing care professional is needed)

As a result the Signia app offers you a wide variety of individual adjustment options enabling further personalization of your hearing experience.

Depending on the operating system of your mobile device as well as the type of your hearing aids, the Signia app may require some initial permissions like:

  • Receiving notifications
  • To get notifications from your HCP
  • Accessing the motion & fitness activity
  • To improve your listening experience while you are moving, walking or in any other activity
  • Accessing the location services:
    To use the activity/movement/walking detection feature
    To keep the application alive in the background
    Please note: No location data is transferred!
  • Accessing the camera, audio, photos, media and files
  • To receive a video call from your hearing care professional (available upon prior activation by your hearing care professional
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