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Signia TeleCare directly addresses one of the most essential parts of the fitting process: The time period between the initial fitting and the first follow-up visit.

TeleCare offers features enabling you to increase the engagement of wearers within this period:

  • Interactive hearing lessons
  • Rating of the daily satisfaction
  • Real-time communication e.g. voice and video call
  • Remote fine-tuning

The more you use TeleCare, the higher the acceptance rate

We investigated the influence of TeleCare on the acceptance rate of hearing aids. In doing so we analyzed the usage data of 22,810 TeleCare users from 36 countries.

The data presented in the study shows a correlation between TeleCare usage and the hearing aid acceptance rate. This indicates that hearing aid wearers who use TeleCare immediately following the initial fitting are more likely to keep the hearing aids then wearers who do not use TeleCare (but have the option to do so).

The data also shows that TeleCare offers features that positively affect user engagement and thereby increase the likelihood that the wearer accepts the hearing aids. Furthermore, the more TeleCare is used, the higher the acceptance will be.

Read the whole study on Audiology Online.

We investigated the influence of TeleCare on the acceptance rate of hearing aids. In doing so we analyzed the usage data of 22,810 TeleCare users from 36 countries.
The baseline acceptance rate of 76% (“No TC use”) is indicated in each plot. In each panel, the increase in acceptance rate relative to the baseline is indicated with a lighter shade.

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